Never be afraid to write or talk to someone about anything that doesn’t seem right to you. I have abbreviated names for privacy.
From: D. C. (me of course)
Sent: Friday, November 16, 2012 9:33 PM
To: B. L.
Subject: Cleaning at your restaurant
I think you have a beautiful, inviting place and we have enjoyed our visits here for dinner.
Tonight I happen to be sitting with my husband in the middle section near the fireplace, but at the end near where the food is made. I saw a cloth that was used for cleaning off tables fall to the floor and the worker picked it up and used it to wipe off tables anyway. I don’t know if he folded it again, but to me he should have gotten a new cloth. You can never be too careful that way.
Thought you’d like to know,
Mrs. C from Avondale, PA
I DEFINITELY want to know! Thank you so much for bringing that to my attention. I will make sure that never happens again.
I appreciate you taking your time to give us feedback.
Also, when we got home from our furniture shopping trip, Brian saw that the store had a $50 off coupon. He filled out a form and got a coupon code. Whether it’s just for online shopping, I’m not sure, but we sent the code to the guy at the store. He had said earlier since we were buying a chair too he would cut us a deal, didn’t see that. Crossing fingers.